Frequently Asked Questions
How can I make reservations car service or airport shuttle?
Reservations can be made online by clicking on the Reservation Page or you can call our helpful reservation agents 24 hours a day. (831) 431-7556
How much does it cost?
For actual fares please contact us. Fares are estimated based on many factors. It may slightly vary depending on your location.
What is your cancellation policy?
In order to cancel reservations please call (831) 431-7556 at least 48 hours prior to your pickup time. Otherwise the full fare will be charged.
What forms of payment do you accept?
You may pay the driver at the time the service is provided. The driver will accept cash or all major credit / debit cards.
“I was on vacation in Santa Cruz when I had to catch a flight to FLL. I scheduled a ride with Shuttle Captain to SJC and hoped they would show for my early departure. Iggy arrived early and was extremely courteous. His car was very clean and comfortable. All in all, my experience was wonderful. I recommend Shuttle Captain, especially Iggy, for your transportation needs.”